Any Answers

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146 reads
0 answers
29 January 2015

There is some excellent advice in this article on how to help learners learn.

125 reads
0 answers
29 January 2015

Has anybody got any advice on how to get call centre agents to convince consumers to complete customer satisfaction surveys at the end of the call?

140 reads
0 answers
29 January 2015

What software / system does everyone use to manage all of their apprenticeship administration, including student details, employee engagement, reporting, documentation, marketing and work-based ass

220 reads
2 answers
29 January 2015

174 reads
1 answers
28 January 2015

Some years ago, in the seventies maybe, an education writer devised a type of training material which he intended for 'the mixed experience situation.' Mixed experience refers to students who are o

363 reads
6 answers
28 January 2015

I remember being told in a training session many moons ago that a classic curve for people in a new job or role is that between 6-12 months into it there can suddenly be a 'crash' in confidence.

384 reads
4 answers
27 January 2015

I've used TrainingZone for years, but this will be my first post.  I've been asked to deliver a team event for approximately 45 people.

341 reads
2 answers
26 January 2015

Oh my goodness, this is absolutely top class and perfect for anyone training or involved with negotiation or persuasion techniques. 

444 reads
4 answers
26 January 2015

309 reads
1 answers
25 January 2015

JohnTomlinson has posted the second Trainer Tools podcast.

In the second episode of Trainer Tools, I talk to Paul Levy about his “Collusion of Mediocrity” concept.

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