Change Curve

I remember, on a change management programme I went on a couple of years ago that the trainer went through a change curve that talked about anger, shock, denial going through to acceptance.

Can anyone tell me the name of this curve and advise where I can get details on it please?
Lisa Birch

Answers

robrobson's picture

I did wonder if anyone would actually read the comment, as the original post is old - but I suppose I did so others might too....

mike morrison's picture

Hi Interesting Blog - shame you did not copy some of your views here rather than just post a single link.

 

Over simplification - true all models are over simplifications of reality - isn't that what they were created for?

You do raise some interesting points - many authors do ignore that fact that many people welcome Change.

We all need to remember that these are just models and not reality. As a framework and common language they do have a value - indeed as you say "By all means, keep the five-stage model in our armoury, but let’s not get carried away with it. Let’s not present it as an unequivocal truth. And let’s not let it get in the way of attempting to truly understand how people really experience change."

As is said in this change management article
There are 3 rules to leadership (or change)
Rule# 1 - people are different
Rule# 2 - people are different
Rule# 3 - people are different

And we need to treat each individual in the way that is appropriate for them.

Your headline is to Debunk the Change Curve ... which one there are many? You focus is on the Kubler Ross curve - which as you point out was actually developed for use in a clinical environment, and users need to be aware of that.

Many practitioners will use a simplified model for use in a general business environment business environment.

What we do need to be careful of is people search the web (or a library), finding a model and using it without understanding what it is, where it come from or indeed its limitations.

All models have a place - the question we all need to ask is - is it here and now?

Mike
RapidBI

robrobson's picture

I am also looking for this 'curve'.
Thanks

Pwheeliker's picture

Hi Lisa

If you're talking about the Immobilisation, Denial, Frustration, etc curve, I have it in PowerPoint.

If this is what you want, let me have an e-mail adress and I'll send it.

Cheers

Phil

tim_drewitt's picture

This is an interesting (and popular) interpretation:

http://www.bcg.com/change_monster/change_curve.asp

A more simply presented piece:

http://www.ronaldgross.com/Curve.html

The stages you mentioned were originally proposed by Elisabeth Kubler-Ross in relation to dying and grief although have been applied to other situations involving loss. A quick google will turn up lots about Kubler-Ross and her ideas

mike morrison's picture

Hi
While this is an old thread it appears to be frequently read. While researching this again recently I have found the following pages.

There are many sites which show and explain the Kubler Ross (and adaptations) change curve.

These include:
http://www.hrdq.com/content/tru/issue19.htm - dead in 2010 :(
http://www.rapidbi.com/created/changemanagement/ - various models/ versions & PPT slides
http://www.simply-communicate.com/cgi-bin/item.cgi?id=678&d=136 - dead in 2010 :(

Mike

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