How do you Induct new staff?

Hello all!
Due to a recent change in process within a business area the need to mass recruit (10+) each month has dissolved. With this change a classroom based Induction is now not cost effective, or of much use as was built for large groups and not the 2 people per quarter this area forecasts it will need.
I am researching alternative solutions for induction that do not require facilitation as the SLA in this company is 1 trainer to 6 delegates.
What methods do you use to induct new staff when recruited 1 at a time? How affective do you and your new staff find it? Any horror or success stories would be great. So far I have been researching workbooks, online resource libraries, e-learning, classroom training with other areas that are still using that method, job shadowing/buddy work and watching DVD's. Any other ideas would be very greatly received.
Thanks for your time
Emma

Emma Baxter

Answers

When it comes to learning the technical aspects of the role you may wish to create an indexed checklist for all of the skills that are to be trained. You can then place your new starters with product trainers/mentors, ticking off each process as they go along. This will give the learner a sense of direction as they continue their technical training.

Karl Joseph

Hi Emma!

This is always a Hot Topic.

There’s always one thing that you have to do when hiring new staff – make them feel that they want to stay! This is often a forgotten element! If you can cover all your information, and make that person feel like they have made the right decision then your off to a good start.

Just because you only have two people starting at the same time, doesn’t mean that they are not individually important.

Introductions and a tour are vital, even if you think that person might not work closely with another, introduce everyone on your tour, Fire exits here also etc.
E-Learning inductions can be great if done right! A system that may be of good use to you is one called Epiance (Epiplex 500) which is an authoring e-learning training system, the difference with this is that you need no IT people to design your Induction on it and it can be used by any number of people in your company for a one off cost of about 3-5K (maybe less as they can be flexible). It can then be used for further systems training and information gathering throughout the whole of the training department, and company – it’s easy to use as it’s data capture, and automatically turns your info into instructions or workbooks etc. – It’s worth a look anyway! It also tests and records the information that people have went through – in turn recording that they have been through an induction!!

So evidence of going through an induction is an important thing then developing a e-learning system could be your answer.

Hi Emma

One at a time new starters consume more time and effort than group induction but it's still vital to do it well. My approach has several layers to it:
- an induction plan with dates, times, people who will be involved and topics they will cover
- a simple powerpoint presentation about the organisation that they can watch alone
- an induction pack that includes relevant info about their office, team, terms and conditions etc etc
- structured meetings with line manager to explore and dicument training needs
- each stage of the induction "signed off" by employee and line manager

The more people that are involved, the less onerous it is but you also have to make sure that everyone is playing their part!

Contact me direct if you would like to explore further.

good luck!

Jan

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