World of Work

It's a fact that the main reason why most people are unhappy with their job is poor management. At one point or another, chances are you will have to deal with a difficult, grumpy or (hopefully) unwittingly disparaging boss.

You know the type: they get angry for no apparent reason, they completely ignore your questions and the only times they do talk to you is when they find fault with something you've done.

I've been there myself and over the years I've found four successful ways to handle difficult managers. Here they are:

Here are some helpful hints to assist you with your next employee training session. As a trainer, you know that the hard part is getting your learners to use what they learned when they get back to work. Here is my suggestion. At the end of the session, get your learners to form pairs. Start the exercise by reminding them that it may take some time before they start to implement their newly acquired skills when they get back on the job.

It's easy to measure the effectiveness of a sports coach. Just look at each season's wins and losses - and how those numbers and other statistics have changed since the coach joined the team.

Not long ago, workplace coaching was available only to high-ranking executives. Organizations hired outsiders who worked one-on-one with the leaders to develop their professional and personal skills. The benefits were real, and so were the bills. Coaching is a powerful tool, but how can it be extended to more employees without breaking the budget?

Nearly every respondent to a recent survey of 250 UK companies said coaching in the workplace has helped individuals and their organizations. As I wrote in my previous blog post on coaching culture, they cited improved personal skills, better communication, higher confidence levels and greater motivation.