Why Have an L&D Department?

William Doherty answers an oft-asked question.

The question, why have a learning and development (L&D) department, comes up year after year. The answer is straightforward: "To develop the people so they can increase the competitive advantage and value of the business!" If any L&D or training activity does not achieve this then it is in efficient and ineffective. The next four years (2006-2010) will all be about performance. Only those training companies that perform, deliver results and exceed the customers expectations will survive!