Training Difficult People
Posted by TrainingZone in Soft skills on Mon, 02/26/2007 - 15:32
From time to time trainers face the ‘difficult’ participant: the one who doesn’t want to be there, or doesn’t care; the one who won’t shut up, or won’t speak up; the misery guts, or the joker, the know-it-all, or the ‘doesn’t want to know’.
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