Coach's Diary: The Importance of Valuing Staff
Posted by TrainingZone in Coaching on Fri, 11/16/2007 - 22:02
When good staff turn bad, a little understanding can help reverse the situation, as Olivia Stefanino explains in the latest from her casebook.
Kathy, an admin manager with a large manufacturing organisation, was at her wit’s end. In the main she loved her job, but just recently she’d ‘inherited’ two staff from another department and they were making her life unnecessarily difficult.
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