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Training event aims to start a customer service revolution

Posted by TrainingZone in Soft skills on Tue, 19/08/2008 - 20:18

Training company, Leaps and Bounds will be stretching people’s imagination with the introduction of an ‘open space’ event, encouraging call centre staff to start a revolution in open thinking.

The open space event, to be held on 9 September at the Thames Innovation Centre in the London Borough of Bexley, is cost free and aims bring together everyone from managing directors to call centre advisors and customers.

Caroline Esterson, founder of Leaps a

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