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Time out

What does your desk say about you?

03/03/2010 - 11:42 - 1701 reads - 5 comments
Messy desk
You might think of it as a place to work, but what message is your desk space sending to those around you? Jamie-Natalie Cross reveals the secrets lurking in your office.

Top ten ways to deal with client complaints

02/19/2010 - 14:14 - 1174 reads
Megaphone, customer complaint
Client complaints don't have to spell doom for your company, Jamie-Natalie Cross explains how to turn a negative situation into a winning opportunity for your business.

Caption competition

02/17/2010 - 14:36 - 2087 reads - 17 comments
max_book.jpg
Feeling witty? Why not enter this month's caption competition and be in with the chance of winning a copy of 'Max Your Brain - the complete visual programme' by James Harrison and Mike Hobbs.

Beat bullying at work

02/08/2010 - 11:25 - 973 reads - 2 comments
stress
Jamie-Natalie Cross reports on some of the key self-defence tactics employees can use to beat the bullies.

Irritating corporate jargon: Are you guilty?

01/29/2010 - 16:04 - 1033 reads - 3 comments
talking mouth
Business jargon is always going to grate, from the meaningless clichés to the 'right-on' Americanisms. But are you guilty of using any of these?

TED Talks: Learning from leadership's 'missing manual'

01/22/2010 - 11:17 - 877 reads
Field Wickers-Muirin
This week's TED Talks features Fields Wicker-Miurin who discusses why leadership doesn't have a user's manual, but instead says stories of remarkable, local leaders are the next best thing.
Video

Best of 2009: Winners announced!

12/16/2009 - 16:02 - 1177 reads
star.jpg
The votes are in and the community has decided. Here are the results of our Best of 2009 poll.

Bonanza Book Giveaway: Question #5

12/15/2009 - 12:56 - 1324 reads - 1 comment
Book giveaway
Answer the final quiz question in our Bonanza Book Giveaway and win 'Further Techniques for Coaching and Mentoring' by David Megginson & David Clutterbuck.

Book quiz winners announced!

12/15/2009 - 12:27 - 863 reads
winner
We have been running the Bonanza Book Giveaway all week and now is time to reveal the winners - thanks to everyone who took part and congratulations to the successful members!

Bonanza Book Giveaway: Question #4

12/14/2009 - 16:07 - 917 reads - 1 comment
Book review
Win Richard Donkin's 'The Future of Work' by answering our penultimate question.
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