Learning styles tool for call centre employees launches
Posted by Verity Gough in Learning technologies on Mon, 06/21/2010 - 12:18
New technology that caters to the different learning styles and preferences of call centre workers has been launched.
'Love Your Agents,' the new 'user interface,' created by Sword Ciboodle and Capgemini has been based on academic research into learning styles and provides the worker with the ability to choose the version that best suits their individual cognitive style.
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