A framework for social learning in enterprise: Part 2

In the second part of a series on social learning, The Internet Time Alliance discuss the role of trust in social learning and the how fits in with other types of more traditional learning.

Analysing social learning

Most 20th Century workplaces had two types of learning: formal learning through training, and informal learning (about 80% according to research) which just happened by accident or the result of observation, conversation and time in the job. This focus on formal training, for skills and knowledge, missed out on our social nature. Business has always been social, especially at the higher levels of management and with ubiquitous access to networks; this is once again part of everyone's work. In the global village, we are all interconnected.