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Soft skills

No management training mix is complete without people skills. Good time management and communication, the ability to encourage creativity and innovation, and the skills to motivate staff are vital.

We have a huge archive of articles and exercises, including how to manage difficult people, using humour in the training room, listening skills, assertiveness, presentations, PowerPoint tips and making a farewell speech.

How to: Train a new line manager to manage

28/07/2010 - 09:30 - 3483 reads - 5 comments
management_team_success_word_tiles
Jodi Baker takes us through her tried and tested three-step process.

Blending for success: Part two

23/07/2010 - 16:19 - 352 reads - 2 comments
Blended learning, blender, mixed learning
Robin Hoyle explores the important factors to consider in developing your blend and reminds us that a well designed blended programme mirrors the way we learn in real life.

Blending for success: Part one

23/07/2010 - 14:50 - 642 reads - 2 comments
Blended learning, blender, mixed learning
Robin Hoyle looks at the role blended learning has to play in successful training outcomes. Part one addresses the components in the blended learning mix.

How to: Set a fee for your training services

22/07/2010 - 15:01 - 958 reads
pound sign, money issues, setting a fee, cash
How do you decide on a fee for your training that won't undervalue your services or make the client run a mile?

The benefits of positive psychology

21/07/2010 - 10:00 - 987 reads - 5 comments
Ladder, sky, reaching for success, success, positive psychology, heaven, corporate ladder
Karen Drury discusses the benefits of positive psychology and argues that, rather than dismiss it as hocus pocus, managers could learn a thing or two from this way of thinking.

How to: Manage a micro-manager

19/07/2010 - 15:37 - 4990 reads - 23 comments
micro_manage_investigate_close_up_magnifying_glass_inspect
No one likes to be micro-managed. Ana Antunes da Silva gives us her advice on how to deal with these office 'P.A.I.N.S'.

PAVA: The four ways to approach diversity training

16/07/2010 - 12:28 - 595 reads - 3 comments
diversity_2.jpg
The right kind of equality and diversity training can reap dividends for your organisation, argues Snéha Khilay.

Body language FAQs: Hiding presentation nerves

13/07/2010 - 10:08 - 5391 reads - 14 comments
Microphone
Our resident body language expert Peter Clayton advises on how to effectively cope with presentation nerves.

TZ Shop: Now open for business

05/07/2010 - 09:47 - 737 reads
tz_shop_logo
To celebrate the launch of the TrainingZone shop, Carolyn Sheppard, of the Complete Trainer, gives her view on getting the best advice on current management trends.

Top green tips to keep the training room cool this summer

01/07/2010 - 17:15 - 806 reads
sweaty man
As the country melts in the summer sun, Ian Pendfold gives his tips on how to keep your working environment cool as a cucumber.
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World of Learning 2010

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Body language expert

Read the latest tips in our body language series from our resident expert, Peter Clayton.

Body language demystified: 'Beady and 'Bambi' eyes
Body language: The training benefits
If the know-it-all actually knows it all?
Reading between the lines

A thousand great quotes

Need a great quote that is just right for a presentation? Then dip into our archives.

 I was going to buy a copy of The Power of Positive Thinking, and I thought: What the hell good would that do? 

US humorist Ronnie Shakes. For more quotes on motivation, click here

 We have two ears and one mouth so that we can listen twice as much as we speak. 

Epictetus, Greek philosopher (55-135 AD). For more quotes on listening, click here

 I am always ready to learn, but I do not always like being taught. 

Winston Churchill, British Prime Minister (1874-1965). For more quotes on learning, click here 

 Being in power is like being a lady. If you have to tell people you are, you aren't. 

Margaret Thatcher, British Prime Minister (b.1925). For more quotes on power, click here 

 Some days you must learn a great deal, but you should also have days when you allow what is already in you to swell up and touch everything. If you never let that happen, then you just accumulate facts, and they begin to rattle around inside of you.  
E L Konigsburg, US author (b.1930). And for more quotes on reflection, click here

Can't find the perfect one? We have lots more, listed by topic - why not start here with 'questions'?