No management training mix is complete without people skills. Good time management and communication, the ability to encourage creativity and innovation, and the skills to motivate staff are vital.
We have a huge archive of articles and exercises, including how to manage difficult people, using humour in the training room, listening skills, assertiveness, presentations, PowerPoint tips and making a farewell speech.
Body language expertRead the latest tips in our body language series from our resident expert, Peter Clayton.
Body language demystified: 'Beady and 'Bambi' eyes
Body language: The training benefits
If the know-it-all actually knows it all?
Reading between the lines
Need a great quote that is just right for a presentation? Then dip into our archives.
I was going to buy a copy of The Power of Positive Thinking, and I thought: What the hell good would that do?
US humorist Ronnie Shakes. For more quotes on motivation, click here
We have two ears and one mouth so that we can listen twice as much as we speak.
Epictetus, Greek philosopher (55-135 AD). For more quotes on listening, click here
I am always ready to learn, but I do not always like being taught.
Winston Churchill, British Prime Minister (1874-1965). For more quotes on learning, click here
Being in power is like being a lady. If you have to tell people you are, you aren't.
Margaret Thatcher, British Prime Minister (b.1925). For more quotes on power, click here
Some days you must learn a great deal, but you should also have days when you allow what is already in you to swell up and touch everything. If you never let that happen, then you just accumulate facts, and they begin to rattle around inside of you.
E L Konigsburg, US author (b.1930). And for more quotes on reflection, click here
Can't find the perfect one? We have lots more, listed by topic - why not start here with 'questions'?
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