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Body language expert: Reading between the lines

  • How can you tell when your delegates are being honest about their training?
  • The body language expert offers simple but effective ways of understanding the signals others give off when trying to hide their true feelings.
  • Reading the subtle messages your delegates give you can help improve your training delivery in the future.

Last month body language expert, Peter Clayton explained how to deal with the know-it-all delegate. This time, he advises on how to tell when your clients are hiding the truth.

 

The problem

I'm a relatively new in-house coach and am keen to get honest, constructive feedback, but I fear that the managers that I work with are being too polite. They tell me the job I am doing is ‘great’. How can I tell if this is really what they think?

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