How to be an expert listener
Posted by Hilary Fraser in Soft skills on Wed, 09/21/2011 - 09:30
- Communication is rampant and fragmented across our noisy 21st century business world.
- The quality of our listening depends on concentration, motivation and making meaning.
- Listening is neither a mystery nor easy to do consistently well.
Hilary Fraser offers some practical ways for professional communicators – coaches, speakers, facilitators and trainers – to become truly expert listeners.
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