How to develop your influencing skills
Flatter organisations require managers to influence a wider range of people. James Shirreff provides some tips on how to influence.
Today, traditional, top-down management has largely been replaced by flatter, matrix based structures. Successful managers now need to be proficient in influencing a wide variety of people. These may be colleagues within their division, the wider organisation or beyond and include external partners and suppliers.
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Body language expert