Charles Jennings' three step strategy

There has never been a better time than now for training and development managers to review their modus operandi for delivering services to their organisations. During times of merger or acquisition, or when management upheavals occur - organisations tend to be more open to altering existing practices or adopting new approaches than they are when the times are good and organisational life is stable. In the words of Warren Buffett: "Great opportunities come around when excellent companies are surrounded by unusual circumstances". And it's not just 'companies' but all organisations, whether they're driven by the need to make a profit or the need to provide a service. So, what big changes can training and development managers make in these times that will result in a positive impact on the value they add to their organisations?