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TrainingZONE Newswire - Issue 366
11 July 2005
https://www.trainingzone.co.uk
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*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
1. Feature: Three Levels of Trainer Development
2. The Way I See It... What's So Clever About SMART Goals
3. Parkin Space: Evaluating the Evaluation Methods
4. Case Study: Careconnect Learning in the NHS
5. LSC Holds Skills Summit
*** TOP FEATURES ***** TOP FEATURES ***** TOP FEATURES ***
Editor's note
=============
What's your understanding of SMART goals? Does "S" stand for
specific, simple, sensible or significant? And "M", does that
mean measurable, meaningful or motivational? It seems that while
SMART has become the ubiquitous term for objective setting,
there is no standard understanding for what the acronym stands
for. This week John Driscoll recommends we all take a SHABBY
approach to goals.
https://www.trainingzone.co.uk/item/142464/680/608/626
Elsewhere, to help trainers and their managers through the
career development minefield, Duncan Miles plots out a three-
step approach to professional progress.
Regards
Claire Savage
Editor, TrainingZONE
mailto:[email protected]
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News and features
=================
To keep up to date with training news visit TrainingZONE
daily. This week's highlights:
https://www.trainingzone.co.uk/news/home.html
Feature: Three Levels of Trainer Development
---------------------------------------------
Drawing on his experience head up training in a government
department, Duncan Miles outlines this three-step approach to
trainer development.
https://www.trainingzone.co.uk/item/142132/680/608/626
The Way I See It... What's So Clever About SMART Goals?
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With the SMART acronym seemingly meaning different things to
different people, is it time we all tried SHABBY instead?
https://www.trainingzone.co.uk/item/142464/680/608/626
Parkin Space: Get a Strategy
---------------------------
Ever heard of a learning evaluation bible? Godfrey Parkin
explains why it could be the answer to every training managers
prayers.
https://www.trainingzone.co.uk/item/143012/680/608/626
Case Study: Careconnect Learning in the NHS
---------------------------------------------
Careconnect tutor Kathleen Miller offers an insight into how the
NHS is helping its low-skilled workers get back to learning.
https://www.trainingzone.co.uk/item/142232/680/608/626
LSC Holds Skills Summit
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Backed by Oracle and with government and industry input, this
summit will address the UK's skills shortfall.
https://www.trainingzone.co.uk/item/142937/680/608/626
UK's First Leadership Degree
------------------------------
A blended learning course designed for Barclays is set to become
the first accredited leadership degree course in the UK.
https://www.trainingzone.co.uk/item/143097/680/608/626
Dress Down Friday "Boosts Productivity"
-----------------------------------------
Seven in ten employers believe that dress down days improve
staff performance.
https://www.trainingzone.co.uk/item/143072/680/608/626
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Community
=========
Resources: Customer Service Documents
-------------------------------------
An indispensable selection of materials, which includes:
Diagnostic questions around customer service
Customer service slideshows
Building Long-Term Customer Focus Handbook
Customer service training course
https://www.trainingzone.co.uk/doc/1497
Browse all documents in the TrainingZONE Library:
https://www.trainingzone.co.uk/ppv
Any Answers
-----------
Catch-up with the latest questions being asked by the
community:
https://www.trainingzone.co.uk/anyanswers/index.html
Sandie Donnelly needs some fresh thinking on how to open staff
meetings.
https://www.trainingzone.co.uk/item/142989/728/608/626
Caroline Shenton would like to hear your recommendations for
train the trainer courses.
https://www.trainingzone.co.uk/item/142997/728/608/626
George Edwards is struggling to understand why people would not
want to be a manager. Any ideas?
https://www.trainingzone.co.uk/item/142940/728/608/626
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https://www.trainingzone.co.uk ISSN 1474-2225
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