Every school has them, the kids who are achingly trendy & effortlessly beautiful. The 'untouchables'; everyone wants to be like them. Do they shower twice a day in a special 'cool spray' to get that cool?
How hard did you try to be like them? How much did you want to be at the centre of everything, just like them? How much did you wish that people noticed you, wanted to be like you?
Fast forward a few years, you work in training; you are an L&D professional and it matters enormously that you are liked & respected by your learners. You want the wow factor but how will you get it? What will be your USP?
I was reminded of this a few weeks ago when watching two very different trainers at work. Both run successful training businesses, both are published authors & both were running training workshops to a roomful of training professionals. One was hugely charismatic, the ultimate 'Coolspray'. The other was quiet, unassuming & probably just the wrong side of geeky in his school days.
Our first trainer was witty & entertaining. We laughed, we cried; we were glad to be in the room with him. But what was our contribution? Were we there to learn or were we there to listen & laugh on cue?
I know that I enjoyed the experience, I know his subject was 'influence', I just don't recall what he said.
So, onto the other session. Introductions complete, current understanding of the subject established, the question was asked "what do you want to get out of today?"
For the next hour we discussed, we debated, we pondered and we suggested. Our host was there to tease out the knowledge already in the room & where necessary supplement it with his own expertise and wisdom.
What was the premise of his session? It was that great training is all about finding out what people need to do, discovering what they are doing at the moment and helping them to bridge that gap (although people do insist on calling his subject Training Evaluation).
Even though I wrote my dissertation on this very subject, in the weeks since I attended the workshop I have completely revamped my training design template & updated my material. It was a great learning experience.
For me that is the power of influence. The knowledge that as trainers it is not all about us, it is the learner who should be at the centre of everything we do. It is not our journey we are there to recount, it is their journey we are there to support.
Being a geek rocks after all.
About Frances Ferguson
I work with busy L&D professionals who understand the power of great training to effectively develop and grow the skills of the people in the organisation(s) they work in. They know that standing at the front of the room, armed only with a large deck of slides and a couple of sheets of flipchart paper, is never going to deliver the results that makes their contribution count.
My mission is to help busy trainers (whether part of a training team, or working as an independent freelancer) have access to training materials that are engaging, memorable, enjoyable and, above all, effective in changing behaviours back in the workplace.
So if the idea of delivering training like that makes your heart sing, but you don’t always have the time and resources to make it happen, then I am the perfect person to speak to because I can make it happen.