In this interview with the CEO of a high tech corporation in the states, she makes a number of interesting observations about her development as a leader. In summary, the key messages are: - She has learned not to try to do everything herself - She listened to feedback and learned to modify the way she dealt with certain issues - She realised from her 360 reviews that sometimes you don't realise the messages you're giving to people in the organisation and that those messages might not be what you intended. -Sometimes strengths can be overdone and become weaknesses, so she has learned to be aware of that and act accordingly. Here's the full article http://www.nytimes.com/2009/08/30/business/30corner.html?_r=1 www.tracksurveys.co.uk