E-commerce is one of the biggest industries currently, and as the big e-commerce retailers promise faster deliveries, a wider range of delivery and shipment tracking, it is becoming more difficult for small and mid-sized businesses to compete.
While scaling your business to compete with most of the biggest online retailers is not on the card for an overwhelming majority of retailers, they can employ some smart technologies which will enable them to operate at comparable efficiency. One of such technologies is a GPS tracking software.
GPS tracking, especially for the fleet is a relatively simple technological addition but one which offers unprecedented level of access and control to business owners and fleet managers. Some of the benefits which they provide include:
1. REDUCED FUEL COST
While a GPS tracker will certainly not alter the price of fuel, it can tell you if your driver is speeding or idling about. It also helps business owners monitor the routes their drivers take, allowing them to suggest routes with less traffic or fewer stops and starts.
2. INCREASED EMPLOYEE ACCOUNTABILITY
Sometimes, employees need to be reminded that someone is watching. This is often not an easy conversation to have with your drivers, but it goes a long way in keeping them focused on their objectives. A GPS fleet tracker enables the manager know which drivers are taking inefficient routes or making stops or detours at the company’s expense.
3. PINPOINT DISPATCHING
By having a GPS tracker installed in your fleet, you can send service vehicles out in real time much more effectively than you would do with traditional methods. Rather than having to radio drivers to request their location and waiting for them to report back, you can simply check on your monitoring platform to determine the location of a nearby vehicle then dispatch accordingly, electronically.
4. PROVIDE BETTER CUSTOMER SERVICE
What better way to provide better customer service than with on-time deliveries. With GPS trackers installed in your vehicles, you can dispatch vehicles for priority high-priority pickups or deliveries in much less time by relying on the GPS location of your vehicles rather than having to rely on pre-determined routes. Many GPS fleet management platforms allow the dispatcher contact drivers via a range of electronic means, via text messages, as well as messages sent directly to GPS devices within vehicles.
5. IMPROVED ROADSIDE ASSISTANCE
Accidents and emergencies happen, and whether they are as a result of a vehicle malfunction or something more serious, GPS solutions can reduce response time significantly by identifying the location of a vehicle whether it is in motion or disabled.
With the benefits listed above, there is no time to wait and the list above isn’t even comprehensive enough but they are some of the main reasons why your business should introduce GPS trackers to its operation. Also, most GPS trackers are compatible with a range of web-enabled devices so if your fleet still runs on CB radios and clipboards; this may be the time to step up.