Being a manager in a business setting presents challenges and learning opportunities of its own. Directing people and establishing oversight for a company can be challenging yet rewarding work. That being said, there often can be more to being a manager then just overseeing the situation at work. Often, in many business settings, management includes training others how to do their jobs effectively. It may even include mentoring and guiding employees who have potential within the company. That being said, training is different than just managing and requires a slightly different skill set and attitude. With that in mind, what are some ways to become a better trainer as a manager? Below are some ideas on how to accomplish just that.
As a training manager, you need to have a deep knowledge of how the business you are involved in works. Utilizing a business dashboard may be a great way for you to have more insight into the business you are managing. There is more to know about your business then the internal operations of positions within the business, however.
Besides the more practical issues of how the business runs, there also needs to be an understanding of the vision of the company. What impact does the company hope to achieve in the market and the world through its products and services? How does this vision transfer into the way in develops its products and runs its services? Knowing the "why" of a business can help clarify certain processes within the company.
It is important for a leader to be able to recognize patterns that develop within the business you manage. If these patterns bring good results, take note. If they have bad endings, you may need to take action. Noticing patterns is useful because it can help you train new employees or people you are mentoring more effectively. Notice common pitfalls and mistakes and help your trainees avoid them. Notice better and more efficient patterns of doing work and train others in that method.
Make sure to take note of employees who have a pattern of doing great work. This can help give you an idea of who to mentor and who might become a vital member of the business in the future. In the end, noticing patterns can help you become a better trainer in many ways.
Getting feedback from employees is an important way to help make adjustments that will help you be a better trainer. Getting this feedback from the people you are training may not always feel the nicest. It can be a bit awkward at times, but having some type of feedback from trainees can be a great way to improve your training skills. One way to do this is by developing some type of feedback from that trainees can fill out anonymously. This can help take pressure off of them and allow them to answer accurately. In return, getting feedback enables you to make adjustments to your training and can help you become a much better trainer in the long run.
In the end, being a manager on its own can be a challenging position of monitoring and keeping employees on track. While you may have the skills to be a great manager, training is different than managing and may require a different approach or mindset from you. That being said, being able to train new employees or being part of the mentoring process for a future leader in a company can be a very rewarding experience. Hopefully, the ideas listed above have helped give you some ideas on how to improve your training ability as a manager.
Robert Cordray is a former business consultant and entrepreneur with over 20 years of experience and a wide variety of knowledge in multiple areas of the industry. He currently resides in the Southern California area and spends his time helping consumers and business owners alike try to be successful. When he’s not reading or writing, he’s most likely with his beautiful wife and three children.