Even the most dedicated and professional staff could be little more than a costly liability in the event that they lack the right skill set. The time and effort needed to educate and train their employees could provide a far greater return of investment than many small business owners might realize. From ensuring that all users are able to utilize cloud-based services and applications safely and effectively to database management efforts that may aid in future analysis efforts, equipping their staff and associates with the right skills and understanding may have lasting benefits.
Interfacing With the Cloud
Cloud-based services are an ideal resource for small businesses seeking to reduce startup costs or to benefit from a decentralized workflow process. While access to off-site data and applications is often the most convenient solution, ensuring that all users have been properly trained to use cloud services safely and effectively is never a consideration that should be taken lightly. User error can easily lead to a data breach and employers who fail to provide their staff with the sufficient training and understanding could be placing themselves at significant risk.
Business Process Management (BPM) Software
BPM is a powerful organizational tool, one that takes a systematic approach towards ensuring all core workflow processes and basic operations are able to be made as efficient as possible. Familiarizing one or more employees to utilize the new software and digital systems involved helps to ensure that businesses will be able to take advantage of a wider range of resources and solutions. Having to rely on outdated organizational tools or limited management resources can often be a serious handicap, one that could prove to be a major obstacle for businesses that have chosen to prioritize efficiency.
Data Analysis and Database Management
Being able to recall and access specific information with greater speed or ensuring that stored information is able to be organized and curated in the most effective manner possible can often be of critical importance within today's increasingly competitive marketplace. Even the most basic applications and user friendly software and resources may still require users to undergo training in order to be properly utilized. More sophisticated resources, such as a GPU database or a system designed to harvest and aggregate data from multiple applications or digital platforms may have a great deal to offer provided that businesses are able to rely upon a well-trained staff.
Scalable Digital Architecture
While future growth and expansion may seem like a problem for another day, startups and ventures that fail to plan for such concerns could be placing themselves at a real disadvantage. Investing in software that can be reconfigured in order to keep pace with future circumstances and changing needs is often a smart move. Being forced to replace their digital architecture rather than simply reconfiguring their existing system once they have outgrown their existing setup often means that businesses are required to retrain and certify employees with greater frequency, an issue which can quickly become both time and resource intensive.
Why Communication is Still King
Providing professionals with the latest technical skills is an important concern, but one that should not eclipse the need to address other concerns. The skills needed to ensure more effective communication have the potential to benefit almost every aspect of operations. The addition of new technologies and new ways of doing things can often muddle communication within the workplace. Businesses that provide their staff with a refresher, the opportunity to workshop communication skills and those that make every effort to ensure that new tech-based resources will be able to benefit rather than hinder the exchange of information and ideas may be able to enjoy a number of prospective benefits. From basic communication skills to the more advanced training needed to utilize new technologies with greater ease and effectiveness, businesses would do well to ensure that workplace communication does not become a problem.
Robert Cordray is a former business consultant and entrepreneur with over 20 years of experience and a wide variety of knowledge in multiple areas of the industry. He currently resides in the Southern California area and spends his time helping consumers and business owners alike try to be successful. When he’s not reading or writing, he’s most likely with his beautiful wife and three children.