What is typically included in an Associate Trainer contract? If work is booked, is it normal to get paid even if the course is cancelled? Typically what is best practice out there?
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What is typically included in an Associate Trainer contract? If work is booked, is it normal to get paid even if the course is cancelled? Typically what is best practice out there?
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2 Responses
contracts
Hi Pat, your best long term option is to get yourself I front of the client so my approach was to charge a 50% fee if a session was cancelled but this was not invoiced if the session or another session was re-booked. This worked for me and created some excellent clients, cheers and good luck.
Cancellation fees
Hi
This is one of my bugbears.
I think a sliding scale of cancellation fee is fair. This could be:
50% of fee if cancelled more than two weeks before the date
75% 1-2 weeks before
100% with less than a week's notice.
In addition, trainers often book trains and/or hotels as cheap as they can but that means they can't be refunded if the course is cancelled. I always charge the client if that is the case, even if the course is some weeks off.
On the subject of contracts I have a couple of clients (training providers) who say they will charge ME if I cancel at short notice (even if this is because of illness) as they say their clients (the end customer) may charge them if venues have been booked, cover staff rostered on and so on. I said I would need to see proof that this was the case before I would even consider paying to be ill!!!
Hope that helps.
Jenny