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Changing the structure of L&D

Have you set up centres of excellence in your L&D function?

Currently looking at the organisation design of HR & Learning, and our operating model is covering self service, service centre (transactional enquiries) and centres of excellence, (specialist areas of expertise). I'd be interested to hear from other organisations who have a similar model for L&D.


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25th Apr 2017 09:30

Sounds like a good model.

In my experience of providing outsourced managed learning services to organisations, there will always be a need to support employees, be it providing the transactional support or the specialist expertise. Very few people can really drive through performance change without any support.

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