Share this content
0
1861

"Handling Complaints" training

I'm looking for recommendations for a trainer to deliver a Complaint Handling course.

Didn't find your answer?

Enter your keywords

I work in the hospitality business and I have a team of complaint handlers and I am looking for an experienced trainer to deliver an in-house bespoke course in dealing with complaints/using empathy, dealing with customers who want escalate.

If you have used someone who has delivered similar training with fantastic results, or have material you are happy to share I would love to hear from you.

Thanks, Wendy. 

Replies

Please login or register to join the discussion.

avatar
22nd Jan 2018 16:22

Hi Wendy

Can I ask where you are based? We have years of experience within the hospitality sector and have delivered complaint handling to numerous sectors.

Sue

Thanks (0)
avatar
By Simpsw
to suebeatt
23rd Jan 2018 10:14

We are in York.

Thanks (0)
avatar
to Simpsw
23rd Jan 2018 11:58

Hi Wendy

We're based in Glasgow but York is very do-able as I have family not far away. If you would like to discuss further, please give me a call on 07766 422376 or email me on [email protected]

Thanks (0)
Share this content