We are currently bringing our CCTV service into the 21st century. As part of this we have invested heavily in new 'kit' but have the same people in place.
What I am looking for is a learning programme on effective observation and recording (writing down what they see) to help support our aim to reduce incidences of anti social behaviour and to enable the police and our internal teams to have sufficient information or a sufficiently high quality (evidence) to enable further action and prosecution.
We currently have logs which include very little information, which is below what we need / expect.
I am pleading with the 'any answers' community for contacts and/or examples of learning programmes we could either source or deliver inhouse.
Thank you in anticipation of your help.