I work for an established UK highstreet financial services provider in their L&D department and I'm researching for a potential upskill plan which will develop our training consultants to a minimum "standard level". Currently, the quality of material, content and delivery can vary across teams, therefore more consistency is required.
So, here are my questions about your opinions on L&D Training Consultants
1) What makes a "good trainer"
2) What does their development journey look like?
3) What benchmarks do they have?
4) What are their values and morales?
All feedback and comments are greatly appreciated.