Trainer's tip: The first 60 days

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What do the first 60 days in a new job look like? Sheridan Webb gives her advice on the induction process.

Sheridan WebbSheridan Webb advises:

I have written a number of self/coach-led induction programmes for various companies. These programmes tend to last between four and 12 weeks, and aim to ensure that the new starter is:

  • Quickly introduced to their company, role, culture (the way we do things round here)
  • Able to get familiar with their colleagues, surroundings and internal customers
  • Clear about what is expected of them in terms of standards, behaviour etc
  • Able to carry out the normal routine aspects of their job to a minimum standard without supervision (some managers expect brilliance at everything, but we have to be realistic!). Use the 80/20 rule here to find out which 20% of their dutites take up 80% of their time
  • To know where to go for assistance on other aspects of their role (the 'non-routine' aspects)
  • Clear about the development opportunities that exist beyond induction
  • Some companies add extra things in, but these tend to be the 'core' aspects. Using a self-directed/coach-led approach has a number of advantages:

  • The new starter is able to use their time effectively from day one
  • The task of training up a new person is spread out amongst a number of colleagues
  • Training is flexible to fit around business priorities
  • The new starter is able to 'showcase' what they already know/can do, and move this part of training quickly
  • The new starter is encouraged to take responsibility for their own development
  • Of course, a robust sign-off procedure is required, but I sincerely believe that is the best way to get someone up and running and part of the team in 60(ish) days.

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    First 60 days

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