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Give staff control over their careers
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Empower employees to be the masters of their own careers


Skills development is the panacea for retention. L&D needs to work smart and leverage the latest technology to enable employees to gain control of their own careers and build confidence in the organisation.

28th Apr 2022
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We already know that skills development is one of the most crucial talent priorities for any organisation right now and alongside this, millions of employees are not just leaving their jobs, but rethinking their entire careers too.

People are leveraging the candidate-centric market to climb the ladder faster or shifting into new careers that offer greater work-life flexibility to align more with their values. These past two years have demonstrated that you must be fast and able to pivot your business and be ready to do it again, and again. 

Living in a hybrid world

Almost every role today is hybrid-skilled, connecting a wealth of abilities and attributes to just one job title. A prime example of this would be the Apple Genius Bar, which rather than a functionally specialised team, is a cross-functional team of experts with different skills to adequately meet demands. 

Digital transformation will bring a new role to management, also bringing about changes in the mindset of all the people who are part of it

Today’s workforce is ever changing and far more agile and distributed than ever before. In the past, a job skill learned in your twenties could last your entire career. 97% of organisations are planning significant transformation this year but feel that inadequate workforce skills and employee burn-out may hinder this goal. 

So, how can we close the immediate talent gaps? 

One way is to utilise tech and AI so that organisations can systematically scan the workforce to find people with adjacent skills that can easily be transitioned into roles that are open right now. Digital transformation will bring a new role to management, also bringing about changes in the mindset of all the people who are part of it, with technology becoming a key element in attracting and retaining talent in the company.

Prioritising skills journeys

Upskilling and reskilling have emerged as key priorities for both employees and organisations looking to successfully navigate the future of work. These career programmes go beyond looking good on job applications and CVs, but are essential for organisations to plant, grow and harvest their skilled workforce. Skills development programmes should be an immediate priority for modern-day organisations and should be top of the to-do list this year if they hope to break the ‘Great Resignation’ cycle. 

What are the most fundamental skills needed? Of course, the digital skills gap is a hot topic in the skills landscape, with employers frequently prioritising employees’ abilities to build bonds with co-workers (especially in the new hybrid work environment), awareness of how to be visible in organisations, and how to accelerate business aspirations to transform processes digitally. 

How can this be achieved in real-time? Equipping workforces with technology platforms that can identify, articulate, and invest in organisational and people enables the construction of a future-ready workforce. 

Let the tech do the heavy lifting

Talent leaders are now looking at their business strategy and using tech to analyse whether they have enough of the right skills geared for that future. Surfacing opportunities internally can be beneficial, as it allows for better on-the-job learning, employees get to try out new career moves, instead of the longer cycle period of finding, hiring, and training a fresh recruit.

All of this can be sped up with artificial intelligence, which removes the burden and bias of older, traditional manual models of HR processes. AI allows for anticipating and closing skills gap faster by finding non-traditional career pathways and intuitive skills mapping for every employee. 

Equipping your people can help to bring some certainty and control to help them prepare for the future to feel more confident in their abilities

Allowing employees to be the masters of their own careers not only benefits their own morale and esteem, but ultimately increases productivity and innovation across the business as a whole. The needs of people and the needs of the business are not different. Most leadership decisions factor in a people dimension, so enabling growth and success at an individual level will impact the trajectory of an organisation.

Intelligence into existing skills also allows organisations to be more efficient when investing in talent software and solutions that support upskilling and reskilling efforts. With a better understanding of your staff's skills, you can take the guesswork out of what training is needed, helping you match people to learning content to fill existing skills gaps.

Equipping your people can help to bring some certainty and control to help them prepare for the future to feel more confident in their abilities and capable of tackling what the future holds for them and the organisation.  

Interested in this topic? Read Will 2022 be the golden age of immersive learning?

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Christine Lester
By Christine Lester
04th May 2022 08:40

Its great to see you advocating "empowering employees" - My experience over the past 40 years is that most people dont realise their own potential & in the main we dont help them to do so. This was done for me 35 years ago and 2 women had a great part to play in setting me on a career in learning & development. Both were top management in completely different sectors - the first was Director of Nursing in a Hospice - she identified through a staff appraisal that I was worth far more than I thought I was - this led to me applying at a local college for a part time job - the Principal of the College said I want you to teach - " what shall I teach - I asked "I dont have a qualification" - I want you to teach what you know, your experience & I will get you qualified - so here I am 40 years later (hopefully) having passed that on (prior to Brexit) around many of the 27 countries of Europe - and UK - very many projects in learning & development - believing in disseminating knowledge and following TrainingZone avidly, finding common purpose. Keep up the good work, we need self development more now than perhaps ever.

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