Emotional Intelligence

Emotional Intelligence, or EI, is also sometime knows as EQ – as opposed to IQ. As graduates with good academic intelligence have often left employers found wanting, so behavioural or 'soft' skills have suddenly risen in popularity and importance, and thus EI has become an ever more important facet of strong leadership, management and business sense.

Author and scientist Daniel Goleman lists the five main constructs of EI as: 

  • Self-awareness
  • Self-regulation
  • Social skill
  • Empathy
  • Motivation