Director Quantum Shift Ltd.
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Leadership is an inside job pt2

13th Feb 2013
Director Quantum Shift Ltd.
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John Wenger concludes his piece about true leadership and the empowerment of others.

Here’s another challenge to current convention: I have no faith that a system of capitalism (conscious or otherwise) will lead to an age of enlightenment. A system operates with a set of rules which maintain its equilibrium. In other words, a system will strive to perpetuate itself. I struggle to see how a system of capital accumulation that operates to ensure its continuation can be for the greater good of nature and humanity. Fraudulent banksters, tax cheats, self-interested lobbyists and an obscene corporate bonus culture all spring out of a system whose rules say, 'This is how you play the game. It’s called capital accumulation.' The ones who pay the price are the ones who haven’t learnt how to play the game well enough. Time for us to play a different game, one that allows everyone to play and demands that the play is fair and equitable. We are not here to serve the economy, it should serve us. Becoming more conscious of what we do that colludes with an inhumane system is a first step in creating something new. Furthermore, becoming conscious of what I do that colludes with my own un-health and that of others and their businesses is a first step to creating something more life-giving.

Nowadays we don’t just buy a product, but we buy our redemption from being naughty consumerists because they donate $1 to a starving child in Africa or promise only to use FairTrade commodities. We are no longer just consuming, but we are fulfilling a series of ethical and moral duties, right? I’m not saying this is bad in itself; I am as deeply moved as the next person by images of poverty and injustice and want it to end. I can also understand why some might think I’m being cruel because as Oscar Wilde wrote, it is much easier to have sympathy with suffering than to have sympathy with thought.

"We can make a difference in our lives and the lives of others by growing self-awareness and becoming more conscious of our place in the web of life, how we impact it and how it impacts on us."

So for me to take a dim view of built-in philanthropy smacks of meanness because I really should just appreciate the good that some of these modern businesses do, shouldn’t I? Why not help a starving child? Why not, indeed? I would much prefer a world where starvation was impossible. My point is that the system which dresses itself up as the provider of charity is the same one that necessitates the need. Oscar Wilde recognised this in his day, too. The remedy is part of the disease. My vision is one where the ills of the world (including the modern workplace) are not merely alleviated, but that they are inconceivable. It is possible. Having centuries ago passed through the age of the aristocracy, we could not now conceive of contemporary serfdom. My view, therefore: capitalism will not save the world, conscious or otherwise. Consciousness will, though. Watch and listen to Zizek.

This is the same thinking out of which spring my beliefs that meaning, mastery and autonomy are keys to generating satisfaction and engagement, that Theory Y is much more than a lovely sounding 'theory', that cooperation is far more effective and humane than competition, that learning how to reverse roles with people is good for them and us, that people are not their behaviours and that performance is a systems issue, not an HR one. We know some things that will make work work better for everyone. We need to be conscious of how we perpetuate the old ways and to be conscious of being different.

If December 21 was indeed the end of things-as-they-were, I believe that consciousness will be the foundation of the new thing. Herein lies our work. It is not good enough to rail against unfair or inhumane systems. While, as a systems thinker, I perceive the interconnectedness of us all, I am also cognisant of the fact that the human family is composed of a number of individual elements. These are each of us. We can make a difference in our lives and the lives of others by growing self-awareness and becoming more conscious of our place in the web of life, how we impact it and how it impacts on us. Who are we? What drives us? What gives us joy? How can we nurture mutually satisfying relationships with others? What are my Achilles’ heels and how can I find out? Who will help me uncover that stuff about me that I am blind to? Growing consciousness, extending self-awareness; these are not easy things, these are not necessarily painless things. They are, however, indispensable if we want a better world. We have a part to play. I have a part to play, hence my focus on health.

Being a great leader, a great colleague, a great customer service representative, it starts with consciousness. They are all inside jobs. It is not accidental. It requires a conscious choice to develop greater self-knowing, to be honest and gutsy in our conscious self-reflection and taking conscious steps to learning and developing. If, as Zizek says, the most radical horizon of our imagination is global capitalism with a human face, we have a lot of work to do. Putting out fire with gasoline? Or, together, setting the conditions so that the fire couldn’t start in the first place?

John Wenger is a director at Quantum Shift. This article first appeared on John's blog, which you can access here


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