I have a learning and development background mainly in the public sector where I have 33 years of experience in a variety of staff development roles including: leadership and management, coaching and mentoring, equality and diversity, customer service, employability skills, project management and team building. With an honours degree in education and training (Greenwich) and a PGC(HE)(Plymouth), I spent 3 years delivering post graduate qualifications and the PGC(HE) at Plymouth University and at Exeter University where I was a Teaching Fellow and Problem Based Learning Tutor in the Peninsula Medical School. I am a Fellow of the Higher Education Academy (FHEA), a Member of the Institute for Leadership and Management (MInstLM) and a certified online learning facilitator (COLF) with the Learning and Performance Institute (LPI). I qualified as an executive coach with the ILM at level 7 and University of The West of England and have gained experience coaching across organisations. I was instrumental in obtaining level 4 and 5 accreditation with the ILM for leadership and coaching programmes and managed the internal coaching network in a large local authority, training and supervising internal coaches. I bring a passion for lifelong learning and helping others achieve their potential by embracing and integrating a wide range of learning opportunities in the classroom, online and in the workplace. My vision for Tozers is where programmes are tailored to individual’s needs within their professional context with a strong emphasis on enabling people to take responsibility for their learning supported by a qualified and experienced support, excellent facilities and innovative ideas and resources.