The baby is flying out the door with the bath water. The drive for training ROI is rooted in the need to show value for the L&D investment. Proving value is an essential and attainable goal for any L&D professional. It's the ROI metrics that are flawed. Connecting training to results without identifying what people do differently because of training is bad research and leads to erroneous conclusions. The golden ticket to documenting value is to determine what people do differently as a result of training. Answer the do differently question, and you can show value.