Member Since: 19th Apr 2002
Experienced Trainer and holder of a Certificate in Post-Compulsory Education (Canterbury Christ Church University) with a demonstrated history of working in the law enforcement industry. Skilled in Emergency Management, Law Enforcement, Risk Assessment, Detainee Handling, and Criminal Investigations. Strong human resources professional with a Certificate in Management Studies focused in Non-Profit/Public/Organizational Management from University of Brighton
My discussion replies
11th Nov 2016
I think it's one of those areas that needs to be agreed as part of the 'ground rules' at the start of the training event. It can appear disrespectful to both the trainer and other delegates if one person is consistently using a mobile, tablet or laptop. The level of 'buy-in to this may of course depend on the nature and composition of the group: some people may be 'on call' or similar. Establishing beforehand whether anyone needs to use a mobile device to take notes (maybe notes are going to be made available to delegates in some format anyway) and asking delegates to leave the room to take calls only if absolutely necessary are techniques that I have had to employ.