Jackie has been working in learning and development since 1990. She has worked in the following sectors and industries: Sales Recruitment Retail Voluntary sector Further education Port industry Training consultancy Prison Service Non-departmental public body Since 2000 Jackie has co-authored three books, all published by Kogan Page. She works on a freelance and interim basis providing support for organisations in all areas of learning and development, including needs analysis, programme development, business skills training, coaching and strategy development. Jackie is passionate about learning and about helping people to recognise the potential for learning to take place - in the training room, the workplace and beyond. Her experience, skills and knowledge enable her to work with individuals and groups in a facilitative and practical way, helping to define specific learning outcomes and achieve them using approaches that are appropriate to each situation and organisational culture. As an Ambassador for Girlguiding (the largest youth organisation for girls and young women in the UK, with half a million members aged 4-25 and more than 65,000 adult leaders) she was the lead volunteer on a project to review and develop their learning and development strategy in 2010 and supported the group that was working to update the strategy in 2016. Jackie works with a number of Associates and will be happy to put together a team to meet the specific needs of your organisation.