Member Since: 3rd Sep 1999
With almost 30 years’ experience in HR and Learning and Development, Jackie’s enthusiasm for what she does is evident every time you meet her – virtually or in person!
Jackie is the Director for Clarity Learning and Development. Since becoming a freelance L&D specialist in 2006 and founding her company in 2009 she has worked with organisations across the UK and internationally supporting hundreds of individuals to increase their effectiveness in their working lives. Jackie has built her business by referral; this is testament to the work that she has done with clients and the results that they have achieved by implementing their learning and action plans.
As an employee, Jackie has worked with, amongst others, Debenhams, Girlguiding UK, the Port of Felixstowe and HM Prison Service. As a business owner she works with her own clients and other training providers as an Associate.
Jackie is the co-author of 3 books, all published by Kogan Page, including the Coaching Handbook which has been translated into Polish, Russian and Japanese.
If you would like a copy of the Five Questions System, a little book explaining the five questions that every employee needs to be able to answer, please follow this link.
Director Clarity Learning and Development
23rd Nov 2023
Back in 2007, Kogan Page published the third book that I co-authored with Sara Thorpe – Workplace Learning and Development . In this book,...Strategy
8th Nov 2023
Over the years that I’ve been designing and delivering training, I’ve often asked myself the question (sometimes in the middle of a...Training
9th Oct 2023
Learning and development professionals are naturally curious . We love to investigate new models, explore innovative ideas and consider the...Business
22nd Aug 2023
Many organisations are aware that investment in learning is crucial to innovation and growth, but what they don’t understand is that simply...Culture
4th Aug 2023
A while ago I listened to the audiobook version of Margaret Heffernan’s ‘Wilful Blindness’ . Through the chapters of this thought-provoking...Strategy
12th Jul 2023
Line managers play an essential role in supporting learning and development and in today’s challenging business environment, it’s never...Talent
26th May 2023
I’m really interested in the language that we use around learning and development compared with the day-to-day vernacular used across our...Training
11th Apr 2023
As a part of the judging panel for last year’s Culture Pioneer Awards , it was a real privilege to work alongside others from our industry...Culture
22nd Mar 2023
I have designed and delivered many management and leadership development programmes and sessions during my 30+ years in L&D. I find it...Talent