Rod is co-founder and Commercial Director at Glasstap® (www.glasstap.com), the company behind Trainers' Library® (www.trainerslibrary.com) and Managers' Library (www.managerslibrary.com).
Rod has overall responsibility for the Glasstap brand and the day to day operations of the business.
Through its innovative Trainers' Library® service, Glasstap® provides trainers with easy access to its unique range of innovative, experiential learning materials, including detailed trainer's notes, handouts, participant briefs etc. The service is used by professional trainers in over 50 countries.
The recently launched Managers' LIbrary aims to help line managers become better at fulfilling their part in the leraning and development cycle providing loads of short training activities that can be used in team meetings and lots of self-development tools for the managers themselves.
Rod is the author of an extensive catalogue of experiental training materials, available through Trainers' Library®, which includes teambuilding games like Murder at Glasstap Grange and Jack Fruggle's Treasure. He now works with a team of authors who continue to develop new material for Trainers' Library and Managers' Library.
In his spare time, Rod enjoys creative writing, reading, walking, cycling and spending time with his horses and dogs. He's currently creating a new board game.
My discussion replies
Have a look at Filing Frenzy on Trainers' Library (www.trainerslibrary.com) I think it's the sort of thing you're looking for.
We highly recommend Centra. (http://www.centra.com) Their system is easy to use, and seems to be more stable than others I've looked at.
A good place to start is with a TNA. You might find the TNA toolkit useful, which is available 'free' to all members of www.trainerslibrary.com - or you can buy it from trainingzones' library.
If you are looking for an internet based database I would strongly recommend speaking to Craig Worcester at Moorhits.com. They've developed a Learning Management System which is now being used in the care industry as well as our website, which is also database driven.
What an exciting opportunity.
You've already found one great resource that will help you. Another is the UKHRD forum, www.ukhrd.co.uk
Turning to specifics a good place to start would be with a training needs analysis. This will help to ensure you develop a training policy and solution that meets the business needs. You might want to have a look at the TNA toolkit available from Training zone, which I'm sure will help you.
Good luck with what will be a reallly exciting challenge.
I note that one or two of the other respondents are suggesting that a survey might not be a good place to start. I would disagree slightly. Innovation isn't just about problem solving - it's about an organisation's entire culture. In my experience a survey can help individuals consider the environment and culture within their organisation and the extent to which that encourages or discourages creativity and innovation. I've developed a short, simple survey, which I have found a useful introduction to training. Admittedly, this only provides results based on an individual's own perceptions of the organisation they work for, but this in itself can be useful in terms of accessing how open individuals are going to be to the training, and receptive to the idea that change might be required. If you'd like a copy please email me at [email protected].
We have a performance appraisal toolkit (available from training zone).
MoorHits.com could easily create an online version of this system, or indeed of any other system you like. They developed our LMS for us and have done a brilliant job.
You've asked for ideas for right brain exercises. I'm assuming here that you are running a session on creative thinking. It is a common misperception that creative thinking is a right brain activity. In fact the greatest creators are whole brain thinkers able to tap in to both logical left and more intruitive right brain thinking. For example, Picasso, an artist made very careful notes about the specific compilation of colours, Einstein, a scientist, which required a heavy use of left brain logic, was nearly thrown out of school for daydreaming.
It is true that in the West our upbringing, society and a traditional education means our left brain thinking is in most cases better developed, but we need to be wary of undervaluing left brain thinking when trying to train creativity. (For more on whole brain thinking have a look at some of the work of Tony Buzan).
Instead of right brain thinking, you might like to consider a session on something Michael Michalko calls productive thinking. This is about looking at problems from a wide variety of perspectives instead of relying on past experience to solve problems.One way to do this is to pose a lateral thinking question, (one of those obscure ones is best) and instead of encouraging the right answer (which in my experience has little to do with creative thinking) try to get your participatns to identify as many different potential answers as they can. This will involve them looking at the situation from lots of different perspectives/angles and generating a wide variety of ideas.
If you'd like more help/ideas let me know.
Another two options for processing payments are Netbanx (from memory they are good if you envisage high volumes)or Worldpay (better for small volumes but they do tend to hold on to your money for a long time - typically 8 weeks). Another option is to process payments through one of the more traditional players (for example Streamline (part of Royal Bank of Scotland) or Cardnet (part of Lloyds TSB). In this case you will need your own secure servers that meet the requirements of the processing company. Also, be aware my own information on this is now about 2 years out of date and I know payment processing companies are regularly reviewing their policies with regard to e-commerce.
In terms of delivery methods, we can help here. We have undertaken a lot of research into different delivery methods available and can advise you on the options available.
If you want help building an online store or website to deliver your new service, I can recommend MoorHits.com.
We've published a free guide for those considering e-learning, which can be downloaded from TrainingZONE here.