Scott Stein

TrainingZone

By TrainingZone

TrainingZONE.co.uk (October 2000-present)
Write articles for PowerPoint Resource Centre; development of PowerPoint Centre e-commerce

Training Specialist/Graphic Designer, Booher Consultants, Inc. Dallas, Texas (1999-present)

Beginning work on online courseware design and development
e-business consulting with web designer
Completing initial year-long project of conversion and redesign of 20 training courses and approximately 35 PowerPoint presentations for training courses, speeches/keynotes, and sales and marketing to a contemporary “look and feel.”
Sharply improved existing PowerPoint presentations by applying color, sound, and animation more creatively.
Assisted in developing 5 new training courses, complete with Leader Guide, Participant Manuals, and
accompanying PowerPoint slideshows. Provided input on new development in 20 existing courses.
Designer and writer/compiler of company newsletter, circulating among 3500 training professionals.
Technical consultant on graphics/printing issues and web page design.
Consult with General Manager on eCommerce initiatives and how to implement them.
Transitioned company from paper to electronic distribution of materials producing a considerable savings.
Research training and technology trends for the company. Recommend and advise on purchases.
Provide Microsoft Word and PowerPoint assistance for all coworkers.
Will begin facilitating Booher communications courses to corporate clients this Fall.

Assistant Manager of Technology, Kinko’s of Katy, Houston, Texas (1998-1999)
Transformed an unprofitable computer services department to a customer-service driven department and increased customer satisfaction and sales while decreasing costs. Troubleshot desktop PCs and Macs and applications. Limited experience troubleshooting store network.

Added AutoCad Lt capability for engineers
Built digital printing sales through timely and accurate production of emailed jobs and troubleshooting of
customer technology problems
Enabled oversized black and white and color printing and increased sales
Enabled CD-burning capability

Regional Training Manager/Performance Consultant Kinko's Inc., Maryland (1996-1998)
Managed training department of region. Conducted soft skills courses and technical training. Transformed Kinko's Chesapeake Region training efforts into a professional training team that delivered technical and soft skills courses for field employees and managers, assisting the Maryland region in increasing its profitability by 2.5% over the previous year.

Taught Situational Leadership, change management, delegation, TQM and other management concepts to all managers in the region, including and especially regional-level peers; facilitated core competency and career development courses for hourly co-workers in accordance with the company progression program
Performance Consultant for region: conducted needs analyses, developed specialized training plans both regionally and on the store level that resulted in streamlined and cost-effective training efforts that were truly "just-in-time," This helped the region to meet and exceed its business goals, winning Top Profit Percentage Award, 1997 in the Mid-Atlantic Area
Directed development of six subordinate trainers
Planned, created and administered a $350,000 budget, showing the ROI of training efforts in terms of increased profits, lower labor costs, and decreased waste
Project management of rollout of progression plan training, new training programs and other company initiatives
Created MS Excel progress tracking spreadsheets in lieu of HRIS

Computer Skills

PC and Macintosh experienced. Knowledge of and experience with numerous software applications, including

Microsoft Windows 95/98
MS Word Excel
PowerPoint
Adobe PageMaker 6.5
Adobe Acrobat 4.0 (not Reader)
Adobe Photoshop 5.5
Internet Explorer and Netscape Navigator
OmniPage Pro.
Email software
Goldmine 5.0
Visioneer Paperport 6.0
NetObjects Fusion 5.0
Star Office 5.1 (Sun Microsystems)
Other miscellaneous software

Comfortable with troubleshooting of PC hardware and software