In the current global economic climate, the traditional metrics of organisational performance such as financial performance or quality of output are no longer sufficient for success.
As a result of the shift from business to social enterprise, a focus on the needs of the employee is no longer just the role of the HR team or a box ticking exercise during appraisal time. Leaders need to develop or hone existing skills to ensure that their social enterprises are fulfilled in order to be innovative and productive. One skill that is essential is emotional intelligence (EI).
This whitepaper will explore how your leaders can increase their own EI abilities and crucially understanding that of their teams. We outline the 7 steps to being an emotionally intelligent and agile leader.
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