Research snapshot: The fully mature metrics practice

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11th Nov 2021

This research snapshot, carried out by Chief Learning Officer and learningpool, explores the practices of the organisations with a mature metrics practice.

The survey was taken by a sample of Chief Learning Officer Business Intelligence Board (BIB) members, most of which are senior learning and development practitioners, directors and above. Approximately, 33% of the board are from organisations with revenue greater than $1bn and a further 22% are Fortune 100 or Fortune 500 companies. The majority of organisations on the BIB have more than 1,000 employees and 80% of members are from US-headquartered organisations.

According to the 2020 Learning State of the Industry survey, 63% of all participants report that their organisation’s measurement and metrics practices are fully aligned with learning strategy. Additionally, 26% of all organisations calculate a formal ROI for learning.

In this report, you’ll discover:

  • The top 10 ways of demonstrating impact to leadership teams
  • The top 5 learning metrics the organisations in the sample use
  • The top learning metrics processes used

Download this Report


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